Reference

How news669 Handles Your Personal Information

When you open an account with news669, you share personal details and payment information — including your bKash, Nagad or Rocket wallet data — and we take that seriously.

Data collected at account openingbKash, Nagad, Rocket payment data handled securelyYour right to access and delete your dataBangladesh-applicable privacy rulesContact us to update your details
news669 How news669 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to request a copy of your data, ask us to correct something or raise a privacy concern about your account, our support team handles these requests directly. You can get in touch through the channels below. We aim to acknowledge privacy requests promptly and resolve them within the period required by applicable local law. Response times may vary depending on your region and the nature of your request.

Team online

Live Chat Support

Start a live chat session from your account dashboard to raise a privacy request. Available during standard support hours — check the chat widget for current availability.

Email Privacy Request

Send your full name, registered mobile number and a clear description of your request to our support email. We log every privacy request and reply in the order received.

Account Settings Path

For basic corrections — your registered number, email or linked bKash or Nagad wallet — go to Account Settings and use the Edit Profile section before contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security around your account data is not an afterthought here. We apply SSL encryption across every page where personal or payment data moves — including your bKash and Nagad deposit screens. Account access is protected by OTP verification on login, so a new device or browser triggers a one-time code to your registered mobile number before entry is granted. We review data retention schedules regularly, removing data that is no longer needed for your account or required by applicable law. If you close your account, we retain only what local legal obligations require and delete the rest.

SSL Encryption

Every account page and payment screen — including bKash, Nagad and Rocket deposit flows — runs under SSL encryption so your credentials are not exposed in transit.

OTP Account Access

Logging in from a new device requires a one-time code sent to your registered mobile number. This stops unauthorised access even if your password is compromised.

Cookie and Tracking Controls

We use cookies to keep your session active and understand how you navigate the lobby. You can manage non-essential cookies through your browser settings at any time.

Data Retention and Deletion

Active account data is kept while your account is open. On closure, data is held only for the period local law requires, then removed from our systems on schedule.

Common Questions About Your Privacy at news669

These are the questions we hear most often about how we handle personal data, wallet details and account rights. If your question is not covered here, reach us through live chat or the support email listed above.

We collect your name, mobile number, email and the wallet details you use — such as your bKash or Nagad number — along with device and session data generated during your visits.

Payment data is shared only with the processor completing your transaction. We do not sell or pass your bKash, Nagad or Rocket details to unrelated third parties for marketing purposes.

Contact us via live chat or support email with your registered mobile number and a written data access request. We will confirm receipt and respond within the timeframe applicable local law sets.

Yes. Submit a deletion request through support. We will remove data we are not legally required to retain. Some records may be kept if local law obliges us to hold them after account closure.

We use session cookies to keep you logged in and analytics cookies to see how the lobby is used. Non-essential cookies can be blocked or cleared through your browser settings at any time.

This policy applies to all account holders, but your rights and our obligations depend on your local law and eligible regions. Access and data rights vary — check your local regulations for clarity.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.